Puglia tourism hotline back in operation

Having a problem or complaint while you’re on vacation in Puglia? Help is a just phone call away.

ADOC, the Consumers Association of Puglia, has reactivated the number 333.7860505 for travelers and residents alike to report any “service problems, discrepancies or harassment,” La Gazzetta del Mezzogiorno reports.

According to ADOC, the complaints it deals with usually involve allegations of price gouging, overcharging for accommodations or meals, canceled and delayed bookings, and unpleasant surprises such as “bait-and-switch” tactics in which promised amenities or prices are disregarded on arrival.

Puglia’s economy depends heavily on the revenues generated by tourists, so it is important that visitors enjoy quality vacations, get what they pay for and what they expect, and return home to share favorable impressions of the region with other travelers.

Leave a Reply